Your Partner Card gives you access to the Command Center portal on the iPad, which is where you can easily adjust points for members, request more BellyCards, activate features, view analytics, and edit your rewards. Call your Merchant Success Manager to help you set this up.
Yes, WiFi is critical for Belly to work. Members cannot redeem points for rewards if there isn’t a WiFi connection.
Log into the Web Command Center! Create emails and Belly Bites and connect them back to in–store customer activity.
Give them a high five and tell them they’re making the right choice! Call your MSM and they’ll get in touch with your contact right away.
After a customer checks in with Belly, they’ll know which rewards they are eligible to redeem if it is blue in their rewards list. Just ask them to the tap the reward on the iPad screen, verify the redemption and show you or an employee.
Make sure that your WiFi is connected! Members must have a verified BellyCard account and enough points to redeem each reward; this can be confirmed if the reward appears in blue after they check in with Belly.
You can edit rewards directly from the iPad in the Command Center. Check in with your Partner Card and click “Edit Rewards.”
You can view redemption data on the Web Command Center by clicking on the “Rewards” tab on the left.
No, points are specific to the location they were earned at.
Just ask them to grab a new one, scan it and enter the email address they previously registered.
Ask them to open the email they received from Belly and click the link!
Belly is a universal loyalty program that offers unique and exceptional rewards to places you love. Simple as that.
Pick up a card at any of our locations. Tap the “Join Now” button then just scan the barcode on the tablet and enter in your email address. Don’t want to carry another card in your wallet? Then download the mobile app for iPhone or Android.
Earn points by scanning the barcode of your BellyCard or on your Belly mobile app on the in-store tablet. Friendly reminder: points are specific to each business and can only be used for redemption at that location. Redeem rewards by tapping on any reward that you are eligible to redeem and show the confirmation to the nearest employee!
You can check out Belly locations at www.bellycard.com/locations. Belly Businesses are tagged with a blue pin. To get that business’ information, click on the blue pin. You can also view locations in our mobile app. Just click “Home” in the side bar to find businesses near you.
Just pick up a card at any Belly Business. Scan the card at the iPad, enter in the same email address used for your previous account, tap “Register” and then choose to link the accounts.
To add these points to your account, please email a photo of the receipt from your visit to firstname.lastname@example.org. Please include your Belly account information along with the name and address of the business and the date of the visit.
All Belly acitivity is tied to your email address. As long as you are logged into your app with the same email address and password used with your old phone, the app on your new phone will have all of your points.
There are two steps to setting up your BellyCard. First, “Register” your card at the in-store iPad. Scan your card and you’ll be prompted to enter your email address. Enter it. Then “Activate” your card by clicking the confirmation link in the email you’ll receive. Now your new card is ready to use!
Each card and app has a unique QR code. As long as your app and card (or multiple cards) are tied to the same email address, your points will be for the same account.
You betcha! Just follow the instructions below that match up to your request.
To link the card to your current account:
If you just downloaded the phone app and want to link your card to your app:
Now you can use your card or phone!
Hop on your skateboard and head to the nearest Belly Business because you need to officially register your card in-store.
If you picked up a card and created an account online:
If you do not have an account with Belly yet and picked up a card:
Log into your current account at www.bellycard.com.
If you never set up a password for your current account, please create a password first:
Too many passwords, we get it. Visit www.bellycard.com and follow the instructions below:
This makes us sad. But if you really want to update your email settings, follow these steps:
Our email logic is based off of your Belly activity. As soon as you check into more businesses in your new city, you’ll start receiving emails from that location. So go out there and Belly your face off!
To integrate with Facebook, your Belly email needs to be the same one linked to your Facebook account. Therefore, please change your Facebook email to be the same as your Belly email.
Points are earned by scanning the barcode of your BellyCard or on your Belly mobile app on the in-store tablet.
You can check in with the email associated with your account. For security reasons, you cannot get a reward when using your email address. Make sure you use your card or app next time!
When the business loses Internet connection it can bump our iPads offline. If you checked in with Belly as you normally do while the iPad was offline, your points will be visible in your account as soon as the iPad is back online. If you did not attempt to check in, please email a photo of the receipt from your visit to email@example.com.
In the mobile app:
It’s up to the business to decide but most require Belly Members to make a purchase when they check in.
Your Belly Points will never expire and can be redeemed at your leisure for as long as the business has its loyalty program.
Unfortunately there’s not much we can do if a business decides to end their loyalty program. However, if you earned points at a multi-location business and one decides to no longer use Belly, you can redeem your points at one of their locations that still uses Belly.
Just scan your card on the iPad like you normally would and you will see a list of rewards for that business! Choose the point value of the reward you’d like to redeem, confirm it and show the nearest employee the confirmation screen.
You can only get rewards by checking in with either the physical BellyCard or your mobile app. We don’t want someone who knows your email address to be able to get your rewards!
The point value of the reward is subtracted from your total points. For example, if you have 20 points and redeem a reward for 20 points, then you will have 0 points at that business. If you have 20 points and redeem a reward for 15 points, you will have 5 points remaining at that location. Math!
To add a Belly Bite, you can reserve the Bite within the app by tapping the “Add” button. You can also reserve Belly Bites on our website at https://www.bellycard.com/bites/ and choose “Reserve Bite.”
Please let an employee know that you are about to redeem a Belly Bite, just so they have a heads-up. Then, check in at the iPad as you normally would with either your card or app. A pop-up will confirm that the Bite is yours. Show the employee and you’re good to go!
You are unable to un-reserve Belly Bites. Please wait for it to expire, and then re-reserve it at a time when you are able to redeem it within the time frame.
Being waitlisted means that there is a high demand for that Belly Bite so we’ve added a waitlist to ensure control. You will be notified via email when you are bumped off the waitlist and able to redeem the Bite. You can also wait for the Bite to expire and re-add it at a later date.
The purpose of Belly Bites is to get new customers in the door. So, if you’ve already visited a Belly Business and earned points there, you will not be able to add their Belly Bite. You will be “ineligible” for this free offer. Only Belly Members who have never Belly’d at that business are eligible for the Belly Bite they’re offering.
For current Belly Merchants with a question, login here to contact your Merchant Success Manager
Visit the Belly Blog to see what our Belly experts & guests have to say about loyalty & marketing solutions!
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