We'd like to extend a huge thank you to everyone who joined our webinar "How To Build A Customer Loyalty Program That Works." We teamed up with the Local Search Association to discuss how loyalty programs can drive real revenue for local businesses when implemented effectively. We touched on:
- How to balance customer acquisition vs. customer retention
- How customer loyalty fits into your overall marketing strategy
- 6 common loyalty program mistakes (and how to avoid them)
- How to structure, market and manage your loyalty program
For those who were unable to listen live, you can watch the full webinar below.